【Important notice】Warning about fraudulent faxes impersonating ALTEN Japan

Recently, we have received multiple reports from customers regarding fraudulent faxes sent under ALTEN Japan’s name. These faxes falsely appear to be issued by our company and may contain requests for payment or information. Please be aware that these faxes have no affiliation with our company.

■ Key Features of Fraudulent Faxes

• Use our company name, employee names, or department names to appear legitimate.
• Request payment instructions, contract renewals, or changes to bank account details.
• Include unfamiliar fax numbers, unnatural phrasing, or typographical errors.
• May require you to scan a QR code.

■ Requests to Our Partners

1. If you receive a suspicious fax, do not respond to the contact information provided, do not scan any QR codes, and do not make any payments.
2. If you are unsure whether a fax is genuinely from our company, please contact us using the official contact details listed on our website—not the number provided in the fax
3. Report any suspicious faxes to our customer helpdesk.

■ Our Response

We are currently investigating these fraudulent activities and implementing necessary countermeasures. We will continue to update and issue warnings as needed if similar incidents occur.

Thank you for your attention and cooperation.