Privacy Policy

As a company that assists customers with their IT needs through the development, sales, and maintenance of software and hardware, ALTEN Japan Co., Ltd. recognizes that protecting the personal information of customers, business partners, and employees is an important social responsibility, and has established the following handling policy to strive to protect personal information.

1. Acquisition, use, and provision of personal information 1
 1) When acquiring personal information, we will specify the purpose of use and will do so in an appropriate manner to the extent necessary to achieve that purpose.
 2) Personal information will be used only to the extent necessary to achieve the specified purpose of use, and will not be used for any other purpose. We will also take measures to prevent use for any other purpose.
 3) When providing personal information, we will do so with the prior consent of the individual.

2. Personal information will be handled in compliance with laws and regulations regarding the protection of personal information, national guidelines, and other standards.

3. Safety management of personal information
We will take reasonable safety management measures according to the risks of personal information, such as leakage, loss, or damage, and will take preventive and corrective measures.

4. Complaints and inquiries regarding personal information can be made to the following:
 ALTEN Japan Co., Ltd.
Administration Department
 2-23-15 Omika-cho, Hitachi City, Ibaraki Prefecture, 319-1221
 TEL: 0294-52-8888 FAX: 0294-52-8889
 Reception hours: 9:00 a.m. to 5:30 p.m.

5. Contact point for complaint resolution
 Name of certified personal information protection organization: Japan Information Technology Promotion Association
 Contact point for complaint resolution: Personal Information Protection Complaint Consultation Office
 Address: Roppongi First Building 12F, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032
 TEL: 03-5860-7565 / 0120-700-779

6. In order to protect the rights and interests of individuals, we will establish a management system for protecting personal information, implement and operate it, and make continuous improvements to it.


Shuichi Aikawa, CEO ALTEN Japan Co., Ltd.